Welcome to Gaming HQ, an online platform providing various gaming chairs and related services. These Terms and Conditions (“Terms”) govern your use of our website and services, including any purchases you make on our platform. By accessing or using our website or services, you agree to be bound by these Terms.

Ordering:
Orders can be placed on our website or by contacting our customer support team. By placing an order, you agree to pay the price listed at the time of purchase, as well as any applicable taxes and shipping fees. We reserve the right to cancel any order at any time, for any reason.

Payment:
Payment can be made through our website using a valid credit card, debit card, or other payment method. We use secure payment processing to ensure the safety of your personal and financial information.

Shipping:
We offer free shipping on all orders within India. Shipping times may vary based on the destination and the availability of the product. We are not responsible for any delays or issues that may arise during shipping. Gaming chair delivery takes 7-10 business days, however, for customized chairs, it takes 12-15 business days.  

Returns and Refunds:
Validity Period for Returns – Up to 7 days from the date you received your product, based on our tracking records.

Warranty:
12 months warranty on following parts – Armrests, Base, Hydraulic gas lift, Castor Wheels, Tilting mechanism, recliner mechanism ONLY.
If damage or missing any part during delivery, we deliver the damaged or missing part at your location.

Subject to the following :

• To benefit under this warranty, we must be notified of any defect within 10 days after receiving the product, of the occurrence of such defect via an image and video of the relevant defect sent electronically to info@GamingHQ.in
•Any repair or replacement under this warranty is limited to the defective part only.
•Any replacement parts shall be sent to the address of the original purchaser.

Disclaimer of Liability:
We are not liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from the use of our products or services.

Intellectual Property:
All intellectual property on our website and in our products, including but not limited to trademarks, logos, and images, is owned by Gaming HQ – Gaming Chairs. You may not use or reproduce any of our intellectual property without our express written consent.

Changes to Terms:
We reserve the right to modify or update these Terms at any time. Any changes to these Terms will be posted on our website, and your continued use of our products or services following such changes will constitute your acceptance of the revised Terms.

If you have any questions or concerns about these Terms or our practices, please contact us at info@gaminghq.com.